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Uploading pictures and other account issues
Posted by on 2023-10-24 at 11:20 AM
I have trouble uploading my profile picture – what size/format it is supposed to be? Also, the banner only shows the very top of the picture – again – what size, format, resolution, etc it have to be to fit?
I also do not see any space to post a blog link – lots of us have blogs on different platforms but there is no place for that, and I do not do Instagram, etc. I tried to add it as a second website, but the site does not let me. Maybe just add ‘Other Links” space where we can post links to blogs or social media that are not covered.
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6 Replies
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i dont have an option to change my profile pic there is a option to change the banner but not profile picture can somone help with this i think it might be a glitch thanks so much in advance.
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Irina,
Two things please.
Please note the Forum post from earlier this morning about a system problem that developed yesterday evening. The system uploader is down. Also, any link may be embedded into your post and as soon as this problem is fixed, you’ll be able to do that again.
It also looks like you posted the same thing 3 times, so I’ll delete the other two for you. If you are experiencing a delay in uploading your posts, please monitor the progress bar in your url field or wait until the spinning icon stops and you are notified of a successful post. I’m guessing this problem is also related to the above.
Lastly, please report support problems to [email protected], and not on the Forum. Thx.
Kind regards,
Tom
QuantumHealers.com Support Team
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Sure, delete them. It does not show that the text was posted, like it was on the old forum, so you do not know till you go into the main feed.
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I’ll try to reply here. There seems to be issues still with the new QH site. I can’t even find myself when searching, and I see on my card I have paid. But I don’t see I’ve paid on the quantum healers site. If someone who works for the site could contact me on email, I would appreciate it.
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Support: Please email me at [email protected] 1. I can’t find myself on the site when I’m looking like a client would. 2. The site shows that I haven’t paid, but my bank account shows I have paid. 3. Please, please, please assist.
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Angie…again, and as mentioned above earlier in the thread, PLEASE report any issues to [email protected]. And you were emailed personally earlier today. Please check your inbox.
The Support Team
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