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Brief New Platform Update – Oct 16, ’23
Posted by on 2023-10-16 at 7:16 PM
Hi Everyone,
Just a quick update tonight.
– Significant improvement has been made on the Directory Practitioner search section. It’s not 100% yet, but we made some good headway over the weekend and today. If you have NOT yet checked your information fields in your Profile please do so asap. If you location is not filled in, or your session preference, or your language(s) or your modalities you will not show up in searches correctly. Most of the info ported over from the old platform ok, but please double check. Any new problems please report to [email protected]
– Improvement has also been made on listing all your reviews for clients although there is some weird thing going on with the 3rd and/or 4th stars not filling in. We’ll get that fixed asap but at least they’re now all showing up and calculating correctly. We’re also looking at a more friendly way to display them other than a long list so stay tuned for that.
– Our French practitioners can now once again reach the French BQH course.
There were a lot of other little improvements made, and we will continue to make steady progress over the next few weeks. Thanks for your patience with us and of course your support.
XO…Candace, Tom and Lauren (and a few more behind the scenes)
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7 Replies
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Thanks for the continuous effort to help us all stay connected!!! {yellow}:inlove:
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Thank you for the updates and for timely responses to questions. Looking forward to new features!
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Thank you! 🙂
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Thank you !
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Thank you
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The stars problem on the reviews has been resolved
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Thank you for all the updates – I understand how complicated and stressful it can be with such a platform, I still freelance for a media company where that is part of the daily grind. The backend people do their best but there’s always a problem popping up here or there!
I’ve noticed that in the directory search I am not found by language (German) or any of the modalities I have ticked for. The only one that seems to work is location (Germany). I’ve re-selected everything in the hopes that it would change, but no luck so far. Is this a known problem?
The other thing I noticed was if there are multiple pages of practitioners for the results of one modality, even if you go to the next page it just reshuffles the ones from the page before… so it’s the same people being shown over and over again.
Third thing is all the typos in the reviews: I know that is probably hard to change/edit retrospectively – or it might need to be done by hand… but my reviews look like a hot mess now, and I don’t really feel like I can show them or link to them anymore at the moment. 🙁
Thank you all a lot – and if these are all known issues I apologize!
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